Leverage AI without Losing Your Humanity

Automation, machine learning, machine vision, and natural language processing are all hot for corporations around the world.  Does it mean a replacement of jobs by machine?

Even we are data scientists, but we don’t want to see our solution is just a replacement of job.  These AI solutions should be supplementary to free up employee to do something else.  To take an example, a local bank in HK is using a ChatBot to alleviate the workload of customer service.  Customer service officers are focused on more customer centric services rather than general queries.  It is improving user experience without cutting head-count with limited investment in AI.

Let’s take a look on the article by the Editorial Team of InsideBigData.com.

https://insidebigdata.com/2018/08/05/leverage-ai-without-losing-humanity/

They have a number of info-graph to explain their idea.

AI with Humanity

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